{"id":194,"date":"2012-04-13T21:35:24","date_gmt":"2012-04-13T19:35:24","guid":{"rendered":"http:\/\/www.pachlina.net\/stefan\/?p=194"},"modified":"2016-08-01T21:37:33","modified_gmt":"2016-08-01T19:37:33","slug":"otrs-3-1-3-und-meine-tickets","status":"publish","type":"post","link":"https:\/\/www.pachlina.net\/stefan\/2012\/04\/13\/otrs-3-1-3-und-meine-tickets\/","title":{"rendered":"OTRS 3.1.3 und Meine Tickets"},"content":{"rendered":"<p>Im Customer Interface von OTRS 3.1.3 gibt es den Men\u00fcbutton &#8222;Meine Tickets&#8220; zwei mal &#8230; somit doppelt.<br \/>\nAber nicht nur das, einer der beiden l\u00e4uft sogar in einen Server Error<\/p>\n<h3>L\u00f6sung:<\/h3>\n<p>Als admin in der SysCopnfig im Dropdown &#8222;Ticket&#8220; w\u00e4hlen.<br \/>\nDann nach unten auf &#8222;Frontend::Customer::ModuleRegistration&#8220; klicken.<br \/>\nIm oberen Bereich unter &#8222;<label for=\"CustomerFrontend::Module___CustomerTicketOverviewItemActive\">CustomerFrontend::Module###CustomerTicketOverview<\/label>&#8220; ist der Fehler im Feld &#8222;Verkn\u00fcpfen&#8220; zu finden.<\/p>\n<p>Der Inhalt des Feldes muss richtiger Weise lauten &#8222;<strong>Action=CustomerTicketOverview;Subaction=MyTickets<\/strong>&#8220;<\/p>\n<p><a  href=\"https:\/\/www.pachlina.net\/stefan\/wp-content\/uploads\/2016\/08\/otrs_313_bug_meine_tickets.jpg\" data-rel=\"lightbox-gallery-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-195\" src=\"https:\/\/www.pachlina.net\/stefan\/wp-content\/uploads\/2016\/08\/otrs_313_bug_meine_tickets.jpg\" alt=\"otrs_313_bug_meine_tickets\" width=\"952\" height=\"687\" srcset=\"https:\/\/www.pachlina.net\/stefan\/wp-content\/uploads\/2016\/08\/otrs_313_bug_meine_tickets.jpg 952w, https:\/\/www.pachlina.net\/stefan\/wp-content\/uploads\/2016\/08\/otrs_313_bug_meine_tickets-300x216.jpg 300w, https:\/\/www.pachlina.net\/stefan\/wp-content\/uploads\/2016\/08\/otrs_313_bug_meine_tickets-768x554.jpg 768w\" sizes=\"auto, (max-width: 952px) 100vw, 952px\" \/><\/a><\/p>\n<p>Auf &#8222;Aktualisieren&#8220; klicken, der fehlerhafte Button verschwindet,ein funktionierender bleibt zur\u00fcck und die Sache ist gegessen \ud83d\ude09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Im Customer Interface von OTRS 3.1.3 gibt es den Men\u00fcbutton &#8222;Meine Tickets&#8220; zwei mal &#8230; somit &hellip; <a title=\"OTRS 3.1.3 und Meine Tickets\" class=\"hm-read-more\" href=\"https:\/\/www.pachlina.net\/stefan\/2012\/04\/13\/otrs-3-1-3-und-meine-tickets\/\"><span class=\"screen-reader-text\">OTRS 3.1.3 und Meine Tickets<\/span>Weiterlesen<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[11],"class_list":["post-194","post","type-post","status-publish","format-standard","hentry","category-it","tag-otrs"],"_links":{"self":[{"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/posts\/194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/comments?post=194"}],"version-history":[{"count":0,"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/posts\/194\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/media?parent=194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/categories?post=194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pachlina.net\/stefan\/wp-json\/wp\/v2\/tags?post=194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}